2019 Event Cancellation

Soul Festival 2019 was cancelled due to low ticket sales and unforeseen expenses.

All ticket purchases for Soul Festival 2019 have now been refunded through our payment provider.

Update: Tickets were refunded on 5/4/2019 via our payment provider, who says that you can expect to see the refund in your account within 5-10 working days, depending on your bank.

Refunds are credited back to the credit or debit card that you made your ticket purchase with.

Please note that refunds to a different account are no possible. If you have any refund issues past the 22/04/2019, please contact us.

All stallholder payments will be refunded to a nominated bank account.

Update: Stallholder refunds have commenced processing on 6/4/2019.  Stallholders should refer to their email and ensure they have submitted their bank details for a full refund of fees paid.

We should have your stallholder information on file, but you can help us help you by providing your invoice number which you paid.

Everyone who bought tickets to Soul Festival 2019 have now been refunded, and we are now in the process of thanking, apologising, and wrapping up loose ends for a beautiful festival that was perhaps destined to rethink it’s timing.

So why did it cancel?

Practically speaking, Soul Fest didn’t get the tickets sold it needed to cover the costs of hosting a beach-side festival at this time.

Despite the economics, Soul Fest was not low on interest or commitment from the Fremantle and surrounding community. Quite the opposite. If you subscribed to the exciting two-day lineup of Soul Fest, and spoke to anyone in the sphere of what Soul Fest was about, it’s a much needed and wanted gathering in Fremantle.

While the Soul Fest crew is gutted with the feelings of cancelling it’s first attempt at manifesting Soul Festival 2019, we are extremely grateful for the overwhelming public support after cancelling, and the encouraging offers to partner in a future Soul Festival 2020… or whatever it could look like.

We truly thank everyone who bought tickets, helped prepare and got on board to make Soul Fest a reality.

Behind the scenes

The team behind the scenes are community orientated locals from Freo, trying to kick start a new events company without any major financial backing.

On the Tuesday before the event,  when only 20% of ticket sales were reached, the decision had to made to push on through hoping for a rainbow, or risking personal financial hardship post a potential quiet festival.

In relation to the cancellation, one of the event company directors Vida Barrett, said “We are devastated to have had to pull the pin but hope that people take heed to buy presale if they want to see an event like this go ahead. There are a lot of large expenses in hosting a compliant event in a public space and that is what ultimately set the ticket price. We also consulted with our workshop providers and community and concluded that for what was offered, it was a good price compared to similar events, but maybe we just tried to go too big too soon.”

The company directors and event crew will be taking some much needed soul time to look at what happened, and reflect on it before considering the future ahead.  Despite the cancellation, things are looking positive for a new manifestation of Soul Festival.

If you want to keep up to date with Soul Festival news, please subscribe to the mailing list, follow us on Facebook and Instagram.

Soul Festival in the future

The company directors and event crew will be taking some much needed soul time to look at what happened, and reflect on it before considering the future ahead.  Despite the cancellation, things are looking positive for a new manifestation of Soul Festival.

We’ve received so much heart-felt encouragement to keep going, and try again to bring the much-needed gathering back to Fremantle.  It’s because of this positive message from the community, that we might see you by the beach again in the near future.

If you want to keep up to date with Soul Festival news, please subscribe to the mailing list, and follow us on Facebook and Instagram.

If you’re keen to participate in a deeper way, you can introduce yourself on our volunteer page.

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2019-04-06T02:23:44+00:00